ADVANCED PRODUCT BACKLOG MGMT

Enhance your skills in prioritizing, refining, and optimizing the product backlog to maximize value delivery and ensure alignment with strategic goals.

Discover advanced methods to identify customer needs, validate product ideas, and ensure your product meets market demands effectively.

PRODUCT DISCOVERY TECHNIQUES

Learn strategies to identify, prioritize, and manage technical debt, ensuring your product remains maintainable and scalable in the long term.

MANAGING TECHNICAL DEBT

Master techniques for effectively engaging, communicating, and aligning with stakeholders to ensure project success and meet business objectives.

STAKEHOLDER MANAGEMENT

Continuously improve backlog items for clarity, alignment, and development readiness, ensuring high-quality deliverables

BACKLOG REFINEMENT

Explore best practices for coordinating and collaborating across multiple teams, fostering unity, and achieving common product goals efficiently.

WORKING WITH MULTIPLE TEAMS

MARK PALMER

Mark Palmer is an Agile Practitioner, Coach and Trainer. He has over 20 years of experience in business, technology and product development and has trained thousands of professionals in achieving high-performing teams through business agility, value delivery, and relentless pursuit of continuous improvement. Mark has over a decade of experience as a ScrumMaster, Product Owner and Agile Coach and bring his real-world stories and practices to every class. As an Agile coach, he has deep experience in ramping up new agile teams and guiding organizations toward organizational agility.

INSTRUCTOR, CERTIFIED SCRUM TRAINER^® (CST^®)

Eric has over 24 years of software and systems development experience and 14 years of experience working with individuals and organizations adopting agile. Having trained and coached leaders, developers, scrum masters, and product owners, Eric is able to work with any skill set and at any level of an organization. Eric has deep knowledge of scrum, kanban, extreme programming, and test-driven development. He is a strong believer in learning by doing. Immersive experiences where you can get hands-on and see for yourself how things work is learning you will actually remember. 

Mark Palmer is an Agile Practitioner, Coach and Trainer. He has over 20 years of experience in business, technology and product development and has trained thousands of professionals in achieving high-performing teams through business agility, value delivery, and relentless pursuit of continuous improvement. Mark has over a decade of experience as a ScrumMaster, Product Owner and Agile Coach and bring his real-world stories and practices to every class. As an Agile coach, he has deep experience in ramping up new agile teams and guiding organizations toward organizational agility.

Richard is a Certified Scrum Trainer (CST) and an Agile coach with more than
20 years of deep real-world experiences. Richard has extensive experience working with the Federal government as well as commercial and non-profit organizations. He has worked with large organizations such as the Nasdaq Stock Market and Progressive Insurance, leading edge companies like Dashlane and The Motley Fool, federal agencies like Office of Personnel Management and Department of Defense, and non-profits and associations such as the American Association of Motor Vehicle Administrators and the American Association of Medical Colleges.  

A graduate of Virginia Tech and renowned Agile expert, Richard has presented keynote talks at conferences and events around the globe, authored publications on Agile and product management, and is a member of Mensa. Richard has extensive experience working with the federal government, large companies, small startups, non-profits organization

JOEL BANKCROFT-CONNORS

Joel Bancroft-Connors is a Certified Scrum Trainer (CST) and Certified Team Coach (CTC) with over 25 years of experience helping teams and leaders create sustainable Agile success. Known as “The Gorilla Coach,” he specializes in tackling cultural and change management challenges—the 800-pound gorillas that derail Agile adoption. 

Joel has worked with organizations like BMW, Salesforce, EMC, and Costco, guiding teams to improve collaboration, decision-making, and business outcomes. A core contributor to the Agile Coaching Growth Wheel and a Scrum Alliance thought leader, Joel is dedicated to advancing Agile coaching and leadership. His practical, no-nonsense approach helps teams move beyond theory to real-world success. In the classroom or the boardroom, Joel equips professionals with the skills, confidence, and mindset to make Agile work and deliver real value. 

INSTRUCTOR, CERTIFIED SCRUM TRAINER 

Eric Tucker

Eric has over 24 years of software and systems development experience and 14 years of experience working with individuals and organizations adopting agile. Having trained and coached leaders, developers, scrum masters, and product owners, Eric is able to work with any skill set and at any level of an organization. Eric has deep knowledge of scrum, kanban, extreme programming, and test-driven development. He is a strong believer in learning by doing. Immersive experiences where you can get hands-on and see for yourself how things work is learning you will actually remember.

INSTRUCTOR, CERTIFIED SCRUM TRAINER 

AARON SANDERS

People ask Aaron to train, consult, mentor and facilitate teams to better use a set of Agile discovery and development concepts, tools, methods and practices. Coaching allows Aaron to sense an impactful situation, helping people to integrate the Agile tools, methods and practices that much faster. Aaron has over two decades in technological and interpersonal discipline in various industry verticals. 

He is passionate about helping teams and organizations design and develop better, more impactful products. His training classes are highly interactive while always remaining grounded in practical applications. Aaron has deep and diverse experience as an agile practitioner and coach allowing which he incorporates into his class to make the course content more practical and relatable.  

INSTRUCTOR, CERTIFIED SCRUM TRAINER 

Joel Bancroft-Connors is a Certified Scrum Trainer (CST) and Certified Team Coach (CTC) with over 25 years of experience helping teams and leaders create sustainable Agile success. Known as “The Gorilla Coach,” he specializes in tackling cultural and change management challenges—the 800-pound gorillas that derail Agile adoption. 

Joel has worked with organizations like BMW, Salesforce, EMC, and Costco, guiding teams to improve collaboration, decision-making, and business outcomes. A core contributor to the Agile Coaching Growth Wheel and a Scrum Alliance thought leader, Joel is dedicated to advancing Agile coaching and leadership. His practical, no-nonsense approach helps teams move beyond theory to real-world success. In the classroom or the boardroom, Joel equips professionals with the skills, confidence, and mindset to make Agile work and deliver real value. 

Richard is a Certified Scrum Trainer (CST) and an Agile coach with more than 20 years of deep real-world experiences. Richard has extensive experience working with the Federal government as well as commercial and non-profit organizations. He has worked with large organizations such as the Nasdaq Stock Market and Progressive Insurance, leading edge companies like Dashlane and The Motley Fool, federal agencies like Office of Personnel Management and Department of Defense, and non-profits and associations such as the American Association of Motor Vehicle Administrators and the American Association of Medical Colleges. 

A graduate of Virginia Tech and renowned Agile expert, Richard has presented keynote talks at conferences and events around the globe, authored publications on Agile and product management, and is a member of Mensa. Richard has extensive experience working with the federal government, large companies, small startups, non-profits organization